Hotels & Stays

Is it safe to leave stuff in a hotel room?

Yes, leaving clothes, toiletries and other ordinary belongings in a hotel room is generally safe, whether for one night or while you are out at work all day; theft from rooms is uncommon at reputable hotels. Valuables are different, including your wallet: lock passports, cash, jewelry and electronics in the in-room safe, or better, in the front-desk safe deposit box, and keep the most important items with you.

How to protect your things

  1. Use the safe. In-room safes stop opportunistic theft, but hotel staff can open them with a master code. For very valuable items, use the front-desk safe deposit box and get a receipt.
  2. Don't leave valuables in sight. Put laptops, cameras and cash away before you go out or let housekeeping in.
  3. Lock your luggage. A simple lock on your suitcase deters casual tampering.
  4. Use the "Do Not Disturb" sign if you don't need housekeeping, and lock the door with the deadbolt and latch when you are inside.
  5. Don't announce your room number in public or let strangers into the room.
  6. Photograph valuables and keep receipts in case you need to file a claim.
  7. Check the room before checkout — the safe, chargers, the bathroom hooks and under the bed are where things get left behind.

Hotel liability

In many US states and other countries, laws limit how much a hotel must pay for valuables that were not deposited in the hotel's own safe. Travel insurance and some homeowners or renters policies may cover theft while traveling. If something goes missing, report it to the hotel immediately and file a police report for an insurance claim.

FAQ

Is it safe to put valuables in the hotel room safe?

It is safer than leaving them out, but not perfect, because staff can open it. Use the front-desk safe for passports and expensive items when you can.

What should I do if I left something in a hotel room?

Call the hotel's front desk as soon as possible with your name, room number and dates. Hotels usually keep lost items for a limited time and can ship them at your expense.

Can I leave my bags at the hotel before check-in or after checkout?

Yes, this is called luggage storage, or a bag hold; ask at the front desk. Most hotels store luggage for guests for free or for a tip. Hotels where you are not staying may refuse; use a luggage storage service instead.

Should you keep your wallet in the hotel safe?

Keep spare cards, extra cash and your passport in the safe, ideally the front-desk safe deposit box. Carry only the cash and cards you need for the day, in a front pocket, a zipped inside pocket or a money belt.

What happens if I leave money in the hotel safe after checkout?

Call the front desk right away. Treat it like any item left in the room: give your name, room number and dates, and ask the hotel to hold it for you.